Charing Surgery

1 Surgery Close, Ashford, Kent, TN27 0AW 133 reviews

Reviews

Recommend
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Written by a patient
8th May 2016


A welcoming reception. Having a blood pressure machine in the waiting area is very useful for patients and doctors. It also saves time for everyone. Medical staff explain things well.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th May 2016


All reception staff were friendly and helpful as were the medical staff. The place appeared to be efficient and well managed. I noticed a little dust in a corner but other than that the place was very clean. I was also seen on time.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th February 2016


The surgery is well managed from the reception to the pharmacy - it's a real team effort to give exceptional care in our district!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th November 2015


My husband needs compression stockings for bad varicose veins. The stockings are extremely uncomfortable and we asked at pharmacy if men's compression tights were available. We were told not on prescription. We said we were happy to pay for them but were told your pharmacy did not supply them. After enquiringly at Lloyds Pharmacy the pharmacist was able to measure my husband and provide the requested men's compression tights. Otherwise, we are extremely happy with everything else . Many thanks to all

6th February 2016
Response from Charing Surgery

Thank you for taking the time to leave feedback and I am sorry that the pharmacy were not able provide the stockings you needed. I have shared your feedback with the pharmacy manager and we will review if this is something we can support in the future. Thank you.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th November 2015


I arrived at the surgery with a deep gash in my arm and asked to see a Nurse as I thought it needed dressing by somebody who knew what they were doing. I was prepared to wait a long time as I had no appointment, but the Receptionist immediately gave me an appointment with Nurse Annie for half an hour's time. Nurse Annie actually saw me earlier than that and said she needed to get a doctor to deal with it. Dr Warrilow did what was necessary and I was given prescriptions for the appropriate antibiotics and painkillers. It was all dealt with very quickly and efficiently and I felt very confident that I was in good hands. The whole experience was very reassuring and I feel I had received a first class service from all concerned.

6th February 2016
Response from Charing Surgery

We're really pleased to hear we were able to help you and thank you for letting us know. I have made sure Dr Warrilow and Annie are aware of your feedback. Thank you.

Recommend
Involvement
Cleanliness
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Resources

Short link to review Charing Surgery: http://iwgc.net/ecdn4